Good news! If your phone gets nicked and the perpetrators use it to call their gangster pals in Serbia, or decide to Shazam everything and upload snuff movies onto it, you won’t be hit with a large bill.
The government has reached an agreement with four mobile phone companies – EE, Three, Virgin Media and Vodaphone – to put a cap on bills from stolen mobile phones from next Spring.
If you’ve reported your phone lost or stolen, there will be a £50 limit on bills. Also, phone providers will have to behave themselves when it comes to mid contract price rises. Customers will be able to decide to cancel their contract without any charges if their provider announces a price hike – following a ruling from Ofcom.
It’s all part of what the Government likes to sensationally call ‘the great mobile phone rip off.’ As announced earlier in the year, mobile providers must also work with the EU to end data roaming charges by 2016.
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